Introduction & Space88's Privacy Commitment
At space88, your privacy is more than a legal obligation — it is our genuine commitment to every user who trusts our platform. This Privacy Policy clearly explains how space88 collects, processes, stores, and protects your personal data each time you interact with our website or services.
This policy applies to all users who access the Space88 platform, including those registering a new account, making deposits via local Malaysian payment methods, playing slots, Live Casino, poker, blackjack, or participating in Sports Betting such as Malaysia Super League football, EPL, badminton, cricket, and esports.
By using Space88's services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. We encourage you to read this document in full so that you have a complete understanding of the rights and protections you enjoy with Space88.
Space88's Commitment: We will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
Personal Data We Collect
Space88 collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data categories we collect:
Registration & Account Data:
- Full name as it appears on a valid identity document.
- An active email address and a Malaysian mobile number.
- Date of birth for age verification purposes (18 years and above).
- Username and password (stored in encrypted form).
- Identity information such as your national identification number (MyKad) where required for the KYC process.
Financial & Transaction Data:
- Bank account numbers or digital wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow).
- Deposit and withdrawal history in Malaysian Ringgit (RM).
- FPX details from your online banking, such as Maybank2u or CIMB Clicks — transaction metadata only, never your banking password.
- Betting activity records and game history.
Technical & Usage Data:
- IP address, device type, operating system, and web browser version.
- Access time logs and pages visited.
- Location data (state/city) derived indirectly from your IP address.
- Cookie data and session usage.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Account verification & KYC |
| Contact Data | Email, phone number | Communication & support |
| Financial Data | Bank account, MYR deposit history | Payment processing |
| Technical Data | IP, browser, device | Security & improvements |
| Behavioural Data | Game history, bets placed | User experience & promotions |
How We Use Your Data
Space88 uses your personal data responsibly and only for legitimate purposes. Below are the primary purposes for which your data is used:
- Account management: Creating, verifying, and maintaining your space88 account so it runs smoothly.
- Transaction processing: Processing all MYR deposits and withdrawals through your chosen payment method, including DuitNow, FPX, and local digital wallets.
- Identity verification (KYC): Complying with legal requirements and keeping the platform free from fraud and money laundering.
- Service communications: Sending important notifications related to your account, transactions, promotions, and policy updates.
- Platform improvement: Analysing usage patterns to improve your slots, Live Casino, poker, and Sports Betting experience.
- Security & fraud prevention: Detecting and preventing any suspicious or unauthorised activity on the platform.
- Legal compliance: To fulfil applicable legal obligations under Malaysian law as they apply from time to time.
Space88 will only send you marketing communications if you have given your consent. You may withdraw that consent at any time through your account settings or by contacting our support team.
Information Sharing & Disclosure
Space88 will not sell your personal data to any third party. However, there are specific situations where we may need to share your information, namely:
- Service providers: Payment processing companies that handle Touch 'n Go, GrabPay, DuitNow, and FPX transactions on behalf of Space88. These providers are bound by strict confidentiality agreements.
- Regulatory authorities: When required by Malaysian law, court order, or an investigation by a competent authority.
- Technical business partners: Server infrastructure providers and cybersecurity service providers that help us maintain the platform. All such partners are bound by strict data protection agreements.
- Compliance audit: Independent auditors who assess Space88's compliance with online gaming industry standards.
In all instances of data sharing described above, Space88 ensures that your data is shared only to the extent necessary, and all recipients are required to protect it to a security standard equal to or higher than our own.
Security & Data Protection
Space88 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we have in place include:
- 256-bit SSL Encryption: All data transmitted between your device and Space88's servers is protected with industry-grade encryption.
- Encrypted password storage: Your password is never stored in plain text — we use a robust hashing algorithm.
- Two-factor authentication (2FA): An additional security layer that users can enable to protect their account from unauthorised access.
- 24/7 Monitoring: An automated monitoring system that detects unusual account activity in real time.
- Internal access controls: Only authorised space88 staff may access user data, and only for designated purposes.
- Regular security audits: Regular internal and external security assessments are conducted to identify and address potential vulnerabilities.
While Space88 takes all reasonable precautions, no system can guarantee absolute security. Should any security incident occur that affects your data, we will notify you within a reasonable timeframe in accordance with applicable legal requirements.
Cookies & Tracking Technologies
Space88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
- Performance Cookies: Collects information on how users interact with our platform for improvement purposes. This data is gathered in aggregate form and does not identify individuals.
- Functional Cookies: Remembering your preferences such as language, region, and display settings for a more personalised experience.
- Analytics Cookies: Helps us understand overall usage patterns for service improvement purposes.
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the Space88 platform. For guidance on managing cookie settings in popular browsers, please refer to your browser's documentation.
Your Rights as a User
As a Space88 user based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia:
- Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
- Right to Rectification: You may request that we correct any personal data that is inaccurate or out of date.
- Right to Withdraw Consent: You may withdraw your consent for any consent-based data processing at any time, without affecting any processing that has already taken place.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
- Right to Deletion: Under certain circumstances, you may request that we delete your personal data, subject to legal and contractual requirements.
- Right to Complain: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
To exercise any of the rights above, please contact our privacy team at support@space88.best by clearly stating your request. We will respond within 14 business days.
Data Storage & Deletion
Space88 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law.
General retention periods we follow:
- Active account data: Retained for the duration that your Space88 account remains active.
- Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysian tax and financial legal requirements.
- Technical activity logs: Retained for 90 days for security and troubleshooting purposes.
- Support communication data: Retained for 3 years after a support ticket is closed.
Once the retention period has ended, Space88 will securely delete or anonymise your data using methods that eliminate any possibility of recovery.
Third-Party Links
The Space88 platform may contain references to third-party services such as payment providers. This Privacy Policy applies solely to the Space88 platform. Space88 is not responsible for the privacy practices or content of any third-party platforms.
We recommend reviewing the privacy policy of whichever payment provider you use — such as Touch 'n Go, GrabPay, DuitNow, or your online banking provider like Maybank2u or CIMB Clicks — as data processing on their platforms is governed by their own separate policies, independent of Space88.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how Space88 handles your personal data, please don't hesitate to reach out to us.
The Space88 privacy and data protection team can be contacted at:
- Email: support@space88.best
- Operating Hours: Monday to Sunday, 24 hours a day, 7 days a week
- Response Time: We aim to respond to all privacy enquiries within 14 business days.
Space88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to registered users via email or an in-platform notification. Your continued use of the Space88 platform after any such changes are published will be considered your acceptance of the updated policy.
Why Your Privacy Is Safe with space88
Six pillars of data protection that form the foundation of Malaysian users' trust in our platform.
Industry-Grade Encryption
All your data is protected with the same 256-bit SSL encryption used by Malaysia's leading banking institutions. We make no compromises on security.
Malaysia PDPA Compliance
Space88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are upheld in accordance with local law.
No Data Selling
Your personal data is never sold or rented to third parties for marketing purposes. At space88, your privacy is not a commodity.
Secure & Local Payments
All MYR transactions are processed through recognised Malaysian payment channels — DuitNow, FPX, Touch 'n Go, GrabPay, and more — with full data protection.
Full User Control
You have full control over your data. Access, correct, or delete your information at any time through your account settings or by contacting our team.
Regular Security Audits
Space88's infrastructure is regularly assessed by independent security experts to ensure our data protection standards remain current and up to date.
Play with Peace of Mind at Space88
Your data is protected and your privacy is respected. Register a Space88 account today and enjoy a safe, fair, and enjoyable gaming experience for Malaysian users.